Frequently Asked Questions

Remember, for the form to function properly, it MUST be opened using Adobe Reader.

For iPhone:

1. After purchasing your resume and/or cover letter, you will receive an email with the Pro Resume Solutions Customer Questionnaire attached.
2. Open the email on your iPhone and tap on the download link to start the download process.
3. Once the download is complete, locate the downloaded file and tap on it to open it.
4. If you don't have Adobe Reader installed, download it from the App Store and install it on your iPhone.
5. Open the PDF file using Adobe Reader.
6. Fill out the form by tapping on the fields and entering the required information.
7. When you've completed filling out the form, scroll to the bottom and tap on the "Submit" button.
8. An email application will open with the filled form attached. Pro Resume Solutions email address will automatically populate. Please attach any additional information if required, and then tap "Send" to submit the form.

For Android:

1. After purchasing your resume and/or cover letter, you will receive an email with the Pro Resume Solutions Customer Questionnaire attached.
2. Open the email on your Android device and tap on the download link to start the download process.
3. Once the download is complete, locate the downloaded file and tap on it to open it.
4. If you don't have Adobe Reader installed, download it from the Google Play Store and install it on your Android device.
5. Open the PDF file using Adobe Reader.
6. Fill out the form by tapping on the fields and entering the required information.
7. When you've completed filling out the form, scroll to the bottom and tap on the "Submit" button.
8. An email application will open with the filled form attached. Pro Resume Solutions email address will automatically populate. Please attach any additional information if required, and then tap "Send" to submit the form.

For Computer:

1. After purchasing your resume and/or cover letter, you will receive an email with the Pro Resume Solutions Customer Questionnaire attached.
2. Open your web browser (e.g., Chrome, Firefox) and navigate to the download link provided in the email.
3. Once the download is complete, locate the downloaded file (usually in the "Downloads" folder) and double-click on it to open it.
4. If you don't have Adobe Reader installed, visit the Adobe website (www.adobe.com) and download Adobe Reader for your operating system. Follow the installation instructions to install it on your computer.
5. Open the PDF file using Adobe Reader.
6. Fill out the form by clicking on the fields and entering the required information.
7. When you've completed filling out the form, scroll to the bottom and click on the "Submit" button.
8. Your default email application will open with the filled form attached. Pro Resume Solutions email address will automatically populate. Please attach any additional information if required, and then tap "Send" to submit the form.

Remember, for the form to function properly, it must be opened using Adobe Reader. If you encounter any issues or have further questions, please don't hesitate to reach out to our customer support (info@proresumesolutions.com.au) for assistance.

Having a professionally written resume offers several advantages. It presents your qualifications in a polished and impactful manner, making a positive first impression on hiring managers. A professionally written resume is optimised for applicant tracking systems (ATS), ensuring that it passes the initial screening process. It also showcases your strengths, aligns with industry standards, and can be customised for specific job roles or industries. Furthermore, a professionally written resume saves you time and effort while boosting your confidence during your job search.

The resume writing process typically begins with an initial questionnaire, where you communicate your career goals, work history, and achievements to Pro Resume Solutions. They will then create a draft resume, which may undergo revisions based on your feedback. The resume writer will carefully select the most impactful information, organise it in a logical format, and incorporate industry-specific keywords. The final resume will be tailored to your needs and designed to capture the attention of hiring managers.

To assist the resume writer in creating a compelling resume, provide them with relevant information such as your contact details, work history, education, skills, certifications, licences, achievements, and any other pertinent details. It's also helpful to share your career objectives, target job roles, and any specific requirements or preferences you may have for your resume. Please fill in the Pro Resume Solutions questionnaire with as much detail as possible.

The time required to have a resume professionally written can vary depending on factors such as the complexity of your work history, the writer's workload, and the level of customisation needed. Typically, the process can take anywhere from a few days to a couple of weeks. Pro Resume Solutions aims to have the first draft for your review within one week. If you have a tight timeline, please contact info@proresumesolutions to ensure alignment with your job search timeline.

Yes, Pro Resume Solutions are skilled in tailoring resumes to specific job roles and industries. They can adapt the content, format, and language of your resume to align with the requirements and expectations of the target job or industry. By customising your resume, they can highlight your relevant skills, experiences, and achievements, increasing your chances of getting noticed by employers in your desired field.

Pro Resume Solutions strive to create resumes that meet or exceed your expectations. If you're not satisfied with the final resume, Pro Resume Solutions offer a revision process to address your concerns. It's essential to communicate your feedback clearly and provide specific suggestions for improvement. By working collaboratively with the resume writer, you can ensure that the final version of your resume reflects your desired goals and accurately represents your qualifications.

Yes, Pro Resume Solutions can assist with updating and enhancing existing resumes. They can review your current resume, identify areas for improvement, and suggest edits to optimise its content, format, and overall effectiveness. Whether you're seeking minor revisions or a complete overhaul, Pro Resume Solutions can help you present your qualifications in the best possible light.

Yes! Pro Resume Solutions offers cover letter writing services in addition to resume writing. A cover letter is a valuable tool to secure an interview.

Personalisation: A contextualised cover letter allows you to tailor your application specifically to the job you're applying for. It demonstrates your genuine interest in the position and the company, as you have taken the time to understand their needs, requirements, and culture. 

Highlighting relevant experiences: A contextualised cover letter allows you to showcase how your skills, qualifications, and experiences align with the job description. You can specifically address the key requirements and responsibilities mentioned in the job posting and provide concrete examples of how you have successfully handled similar tasks in the past. This helps the hiring manager see your fit for the role.

Addressing potential concerns or gaps: If you have any gaps in your employment history or a career transition that may raise questions, a contextualised cover letter provides an opportunity to address them. You can explain the reasons behind the gaps or transitions and present them in a positive light, highlighting the transferable skills or valuable experiences you gained during those periods.

Showing attention to detail: Submitting a generic cover letter gives the impression that you are applying to multiple jobs without much thought or effort. On the other hand, a contextualised cover letter demonstrates your attention to detail and your commitment to presenting yourself as a strong candidate for that specific position. It reflects your professionalism and dedication to the application process.